FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@freaksclothing.com.

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  • Shipping / Delivery / Return / Exchange / Refund / Carrier We Use
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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Shipping / Delivery / Return / Exchange / Refund / Carrier We Use

At Freak Clothing Shop, we take pride in our efficient and timely delivery process. Upon placing an order, you can expect your package to be shipped within 3-5 business days. Once shipped, the estimated delivery time is between 3-6 business days, depending on your location. We understand that prompt delivery is important to our valued customers, so we work hard to ensure your orders are processed and delivered as quickly as possible. With Freak Clothing Shop

Shipping is free on orders over 100$ for UK & USA customer

Absolutely! At Freak Clothing Shop, we believe in providing hassle-free shopping experience for our customers. If for any reason you are not satisfied with your order, we offer a 30-day easy return policy. Simply return the item in its original condition, with tags intact, and we will issue a full refund or exchange it for a different size. We want our customers to be happy and confident with their purchases from us. That's why we stand behind our products and offer this flexible return and exchange policy. So shop with peace of mind at Freak Clothing Shop - where customer satisfaction is our top priority!

Yes we do ship worldwide & orders over 200$ are qualify for free shipping

We use Fedex, DHL,USPS, UPS, Dpex, Skynet.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

At Freak Clothing Shop, we understand that receiving a damaged or missing product can be frustrating. That's why we offer our customers free replacements in case of such occurrences. Simply contact our customer service team and provide them with the necessary information, and they will ensure that you receive a brand new item as soon as possible. Our top priority is your satisfaction, and we are committed to making sure you have a pleasant shopping experience with us.

Payment

Uwe strive to make your shopping experience as convenient and secure as possible. That's why we accept PayPal and credit card payments for all our customers, regardless of gender or age. With these options, you can easily and safely make your purchases without any hassle.

Yes you are secure with money back guarantee ,we offers money back in case there is an issue with you order.

Yes you can , we are using Afterpay that allow you to shop now and pay later. With Afterpay, your purchase will be split into 4 installments payable every 2 weeks

Unable to find satisfactory answers ? Contact Support